Get In Touch With Us

We're here to help with all your device repair needs

Reach Out to Derlink Solutions

We're always happy to hear from you, whether you have questions about our services, need a repair quote, or want to check on the status of your device. Here's how you can reach us:

Visit Our Store

Shop No. A13, Dubai Merchant Mall,
Opposite RNG Plaza, along Ronald Ngala Street,
Nairobi, Kenya

Call Us

+254 724 990498

Email Us

info@derlink.co.ke

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed

Send Us a Message

Have a question or need more information? Fill out the form below, and we'll get back to you as soon as possible.

Frequently Asked Questions

Do I need an appointment for repair services?
While walk-ins are welcome, we recommend calling ahead for complex repairs to ensure we have the necessary parts and time available.
How long do repairs typically take?
Many common repairs can be completed within 1-2 hours. More complex issues might take 24-48 hours. We'll provide you with an estimated timeframe when you bring in your device.
Do you offer a warranty on repairs?
Yes, all our repairs come with a warranty. The specific warranty period depends on the type of repair, and we'll provide you with all the details before the repair begins.
What payment methods do you accept?
We accept cash, M-Pesa, and major credit/debit cards.
Can you recover data from my damaged device?
In many cases, yes. Our technicians are skilled in data recovery techniques. However, success depends on the extent of the damage. We'll assess your device and let you know what's possible.

Find Us Easily

Map location of Derlink Solutions

Need Immediate Assistance?

For urgent repair needs or immediate assistance, give us a call or visit our store today.

Call Now: +254 724 990498